RubyReels Cookie Policy

At Ruby Reels, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, why we use them, and the choices you have regarding their use. By continuing to browse and use rubyreels.com, you acknowledge and consent to our use of cookies as described in this policy. If you have questions about how we handle your data, please also refer to our Privacy Policy or contact us directly at help@rubyreels.com.

What Are Cookies?

Cookies are small text files that are placed on your device — your computer, smartphone, or tablet — when you visit a website. Here at RubyReels, we use cookies to help our platform function correctly, to remember your preferences, and to give you the best possible experience each time you return. Cookies allow us to recognise you as a returning visitor and personalise your session accordingly. They are widely used across the internet and are an essential part of how modern websites operate.

Cookies can be either session cookies, which expire when you close your browser, or persistent cookies, which remain on your device for a set period or until you delete them. At Ruby Reels Casino, we use both types depending on the purpose each cookie serves.

How We Use Cookies

We use cookies across our platform for several important reasons. Our RubyReels online casino relies on these technologies to deliver a secure, functional, and enjoyable experience for every player. Below, we outline the main categories of cookies we deploy and what each one does.

Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, services such as account login, game loading, and secure payment processing would not function. At Ruby Reels, we cannot disable these cookies as they are fundamental to how our platform works. They include cookies that:

• Allow you to authenticate your session after a Ruby Reels casino login
• Keep your account secure during gameplay
• Enable our cashier and withdrawal system to function correctly
• Remember your region and language preference across localised builds
• Enforce responsible gambling tools you have set on your account

Performance and Analytics Cookies

Our RubyReels team uses performance cookies to understand how visitors interact with our site. These cookies collect data about which pages are visited most frequently, how long players spend in certain sections, and where errors may occur. We use this information to improve the quality and speed of our platform. The data gathered is aggregated and anonymous — we do not use it to identify individual players.

At Ruby Reels, we may use third-party analytics providers to help us process this information. These providers are contractually bound to use the data solely on our behalf and in accordance with our instructions.

Functional Cookies

Functional cookies allow us to remember choices you make when using our site. Here at RubyReels, we use these cookies to store your language preference, your preferred currency display, and other personalisation settings. These cookies make your experience more convenient and ensure you do not need to reset your preferences every time you visit. Without functional cookies, some features of our Ruby Reels online casino may not work as intended.

Targeting and Advertising Cookies

We, and select trusted partners, may place targeting cookies on your device to deliver advertising content that is relevant to your interests. At Ruby Reels, we want any marketing you see to be meaningful and appropriate to you. These cookies track your browsing behaviour across our site and may share that information with advertising networks. They may be used to:

• Show you relevant promotions, such as the Ruby Reels bonus or free spins offers
• Limit the number of times you see the same advertisement
• Measure the effectiveness of our marketing campaigns
• Connect activity across partner websites to our casino rubyreels platform

You may opt out of targeting cookies at any time using the controls described in the section below. Opting out will not stop you from seeing advertisements — it will simply mean they are less personalised.

Third-Party Cookies

Our RubyReels platform integrates with a number of third-party services that may also set cookies on your device. These include game providers such as Pragmatic Play, NetEnt, Play'n GO, Nolimit City, and others whose content appears within our lobby of over 9,000 games. Additionally, payment providers — including Visa, Mastercard, Skrill, Neteller, and various crypto processors — may use their own cookies to facilitate secure transactions.

At Ruby Reels, we do not control the cookies set by these third parties, and their use is governed by each provider's own privacy and cookie policies. We encourage you to review those policies independently. Our inclusion of a provider's services does not constitute endorsement of their data practices.

Cookies and Your Account Security

Security is a priority here at RubyReels. Several of the cookies we place are designed specifically to protect your account. When you complete a Ruby Reels casino login, we issue a session token that is stored as a cookie and used to verify your identity throughout your visit. This prevents unauthorised access and ensures your gameplay, deposits, and withdrawal requests are tied to your authenticated session.

We also use cookies to enforce our responsible gambling controls and to detect unusual activity that may indicate fraud or account compromise. At Ruby Reels, protecting your account is inseparable from protecting your browsing session.

Managing Your Cookie Preferences

You have the right to control how cookies are used on your device. Our RubyReels website provides a cookie consent tool that allows you to accept or decline non-essential cookies when you first visit the site. You can revisit and update your preferences at any time.

In addition, most browsers allow you to manage cookie settings directly. You can typically:

• View which cookies are stored on your device
• Delete individual cookies or clear all cookies stored by a specific site
• Block all cookies from being set by default
• Set your browser to notify you when a cookie is about to be placed

Please be aware that if you choose to block or delete cookies on our Ruby Reels platform, certain features may become unavailable or may not function correctly. Strictly necessary cookies cannot be declined, as they are required for the site to operate.

For guidance on managing cookies in your specific browser, please refer to your browser's help documentation:

• Google Chrome: Settings → Privacy and Security → Cookies
• Mozilla Firefox: Options → Privacy and Security
• Safari: Preferences → Privacy
• Microsoft Edge: Settings → Cookies and Site Permissions

Do Not Track Signals

Some browsers transmit a "Do Not Track" (DNT) signal to websites. At Ruby Reels, we currently do not alter our data collection practices in response to DNT signals, as there is no universally accepted standard for how such signals should be interpreted. We will update this policy if that position changes.

Cookies and Bonus Eligibility

Certain cookies on our RubyReels platform are used to track bonus claims, wagering progress, and promotion eligibility. For example, if you claim a Ruby Reels no deposit bonus or use a Ruby Reels bonus code, cookies help us link that claim to your account and ensure compliance with the relevant terms. Clearing cookies during an active bonus session may disrupt your progress tracking. We recommend that you do not clear cookies while a bonus — such as a Ruby Reels free spins award or a reload offer — is active on your account.

Who We Are

Our Ruby Reels Casino is operated by Novatrix SRL, incorporated in Costa Rica (registration number 3-102-893958), with a registered address in Province 03 Cartago, County 07 Oreamuno, Potrero Cerrado, Costa Rica. We hold a licence issued by the Tobique Gaming Commission, licence number 0000002. If you have any questions about our cookie practices, please contact us:

• Email: help@rubyreels.com
• Live Chat: Available 24/7 directly on our website
• Disputes: disputes@egis-adr.com

Updates to This Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in technology, legislation, or our operational practices. When we make material changes, we will post the updated policy on this page. We encourage you to review this page periodically so that you remain informed about how we use cookies at RubyReels. Your continued use of our site following any update constitutes your acceptance of the revised policy.